• Operations Manager - Thermal Division

    Job Locations US-PA-Warminster
    Job Code
    FLSA Status
    SP Industries Inc. [PPC5026]
  • Job Description


    Operations Manager - Thermal Division


    SP Industries is seeking a passionate, driven, and creative Operations Manager to take the Thermal Product Manufacturing team and plant supply chain team to the next level. The ideal candidate will have a strong background in manufacturing, supply chain, continuous improvement, will be a team builder, and will thrive on building relationships both internally and externally. This leader must thrive on challenging the status-quo, and have a passion for designing, leading, and implementing cross-functional process improvements.


    This leader's primary task will be to inspire the manufacturing and supply chain team to achieve new heights through the use of strengths based management, process improvement, and Lean techniques. This is a full time position within the SP Operations Department reporting directly to the Plant Manager, VP of Operations, or Director of Operations. The Operations Manager will be responsible for leadership and guidance of the Thermal Management business segment which is comprised of approximately 35 employees (direct and indirect) that support ~$10M in annual revenue. The Operations Manager will lead a team that specializes in the fabrication, assembly, and test of our FTS branded Thermal Products, which consist of low temperature cooling equipment for any thermal management requirement. Systems are available with contact, fluid or air cooling mediums with a wide variety of temperature ranges and heat load capacities. FTS Systems is recognized as an industry leader in low-temperature thermal management systems and offers unmatched application and implementation support, and specializes in customized system solutions. This equipment is designed to service the aerospace, semiconductor, tissue freezing, charpy, automobile testing, and medical device industries.


    The role will also cover providing daily guidance to the functional and business support roles including include purchasing, planning, warehouse and logistics, quality, manufacturing engineering, and service. The Operations Manager will work with the cross functional members of the organization to implement continuous improvement tools, operational metrics, standardization of work flows, demand planning of materials/labor, schedule adherence to commitments, resource allocations, shift sizing, capacity planning and performance reporting.


    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Lead the operations team in accordance with work instructions and company policy to ensure a quality product is delivered on time.
    • Implement and maintain safety standards as required by law and company policy.
    • Define a job function capabilities matrix and implement job related training for all employees in his or her department.
    • Coach, mentor, train, and provide technical expertise and guidance to resolve processing issues.
    • Utilize Operational metrics to drive the Continuous Improvement priorities and insure timely and effective corrective actions are implemented.
    • Manage production operations: set work schedules, provide training and coaching, conduct performance evaluations, and set departmental goals and expectations.
    • Insure the appropriate level of accountability for facility goals and objectives at the value stream, process leader, and line leader levels.
    • Plan and monitor capacity maximization for the Thermal Value Stream.
    • Monitor and take appropriate timely improvement actions to meet production quality, quantity, and delivery goals.
    • Utilize problem solving techniques, teamwork building strategies, process control, and continuous process improvement tools to meet or exceed the facility key operating metrics.
    • Develop, monitor, and implement department budgets and production forecasts.
    • Facilitate workflow management via Daily Management principles, workforce scheduling, and team member placement to ensure the facility and company goals are successfully met or exceeded.
    • Develop, analyze, and present monthly reports including, but not limited to, forecasts, productivity, OTD, defect tracking and safety.
    • Assign, control, and monitor required resources to achieve established schedules.
    • Implement process quality audits to identify the appropriate containment, corrective, and preventive actions; minimize or eliminate the root causes of process deviations and non-conforming products.
    • Maintain adherence to company policies, safety standards, and sound 5S housekeeping practices.
    • Foster an atmosphere of employee involvement and continuous improvement in all areas of responsibility.
    • Review manufacturing methods and develop product, process, and system strategies to meet company objectives for quality, cost, responsiveness and growth. Support new manufacturing methods to optimize processes, utilize new technologies, and support continuous improvement activities.
    • Consistent and predictable attendance.


    Supervisory Responsibilities


    • Supervisory responsibility includes management of employee hiring, development, performance, discipline, and resource planning.
    • Act as a member of the management team and perform other duties as directed.
    • Responsible for creating a high morale workplace with the highest ethical standards.
    • Direct supervision and coordination of: Buyers, Planners, Warehouse Staff, Process Leaders, Line Leads, and Team Leads, Manufacturing and Quality Engineers, Field Service personnel.
    • Immediately report injuries to management



    The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    “Strongly preferred Experience”                                                                                                                                      “Desired Experience”   

    * BA in Business or Operations related field, or BS in Engineering, or equivalent operational experience.

    * Minimum 5 years’ experience in Manufacturing Operations with demonstrated supervisory experience.

    * Mechanical Engineering or Supply Chain Management Degree

    * MBA

    * APICS, CPIM, CSCP or 5+ years in a Supply Chain Management position

    * Experience leading the manufacture and sourcing efforts for small to mid-size capital equipment product line (medical device, test and measurement equipment/instrumentation, semiconductor, etc.)

    * Experience leading product migrations or plant/department   consolidations


    * Experience implementing Lean in high mix mechanical/electronics assembly department.

    * Experience leading a machine shop


    * Experience optimizing supply chains

    ·      Vendor selection/consolidation

    ·      Second sourcing

    ·      Contract negotiations

    * Experience managing a field service team and in-house service and parts teams

    * Must have strong working knowledge of MRP/ERP planning and execution concepts

    * Experience with Inventory Management/Control systems

    * Experience as a Project Manager

    * Structured problem solving skills

    ·   4D, 8D, 5 why, fish bone

    ·   Lean, Six Sigma, TPS, DMAIC

    * Experience leading teams in the design and manufacture of biopharma processing equipment

    * Experience working in a regulated environment (ISO 13485 or 9001)


    * Strong financial acumen

    Earned hours, mfg cost statement, conversion cost, fixed vs. variable, working capital management




    The personality traits/leadership skills listed below are representative of those that are required to perform this job successfully.

    • Track record of building high performance teams
    • Track record and passion for implementing process changes/improvements
    • High level of accountability with self and team
    • Demonstrated perseverance throughout career
    • Hands on approach with a desire to teach and train others
    • Strong relationship building skills
    • Skilled at selecting high performers
    • Challenges the status quo
    • Excellent listening skills
    • Inquisitive/curious regarding how things work
    • Organized and process orientated
    • Able to take complex problems/situations and communicate them simply
    • High level of attention to detail
    • High energy/energetic
    • Demonstrated motivational and leadership skills
    • Excellent oral and written communication skills
    • Effective problem solving skills
    • Effective human relations and negotiation skills
    • Understanding of team dynamics.

    Physical Demands

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    •  The employee is regularly required to talk and listen.

    • The employee is regularly required to use color vision and work with computerized data.
    • The employee is regularly required to stand, walk, and sit.
    • The employee is occasionally required to lift up to 20 pounds.
    • The employee is regularly required to use normal office tools, equipment and PC's.

    Work Environment


    The work environment characteristics described here are typical of those an employee might encounter while performing the essential functions of this job.


    • Work is normally performed in both the office and the shop.
    • The office environment is an interior office with air conditioning.
    • The shop contains mobile equipment, machinery, and high voltages.
    • The shop noise level is variable and may require hearing protection in some areas.
    • The shop is heated when required but many areas are not air conditioned.
    • Some shop processes use high voltage arcs or concentrated magnetic fields.






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